Dealership Reviews

Mike Sessa was very helpful and truthful in his handling of our purchase, everything was very clear and concise. The financing was also pretty clear and went quickly. We were in and out in a relatively short time. Would recommend Mike and Jarret-Scott Ford to anyone.

Just like any other.

Salesman was very good up front and felt like a fair deal was established by both parties. After sale was complete, called salesman on 3 separate occasions to obtain additional details about vehicle and all 3 times salesman was not very engaged and did not seem interested is speaking. Said he would get back to me with information I requested and have heard nothing back to date. Salesman was younger so I would be inclined to visit dealership again but will certainly be asking for someone with a bit more experience in dealing with customers if I decide to do any future business here.

La experiencia fue muy buena son un equipo atento, te escuchan y valoran tus necesidades buscan la mejor solución

Bought a used truck from them. Of course with the truck being used it is expected to have some scratched and dings which i was completely ok with. I end up buying the truck and they do one last detail before sending me off with it. About a week and a half later I wash the car(myself at home). As I’m doing so a million more scratch appear as well as a bluish purple color coming off with them, almost as if they used some sort of paint to help make it seem like there were a lot less scratches than there rlly were. I’m very disappointed with the dishonesty shown from this dealership.

Jarrett Scott Ford is the best Ford dealership around. When I was looking for a new car I went to another dealer in the area and was basically told this is what we have. We decided to drive to Plant City and was connected with the best sales team that helped me find EXACTLY what I was looking for. They even brought it up from a sister dealership. The great service didn’t end once the sale closed, it continued with a great service department. The service team is great to work with, has great communication, and ever has a shuttle and car pick up service for convenient appointments. I highly recommend Jarrett Scott and will be back to buy all my cars here!

I drove over 1,000 miles for the HONESTY, PROFESSIONALISM, and NO GIMMICKS!!!!! I’ve owned a lot of cars….done a lot of deals in dealerships and normally the back and forth can get exhausting. Jarret Scott is second to none! We applied online for financing, approved quickly, came in to test drive car, signed papers and drive home! I have never been so impressed with a dealer. I assumed they would pressure me or jack the numbers up but nope! They are the real deal!!!!!! Next time I need a car I’m coming back(1000 miles!) to Jarret Scott!

Hands down the most honest and reliable Ford dealership in the world. This was my 7th purchase with them and definitely not the last. Thanks to all for making this another smooth transaction.

I'm actually disappointed to leave this unfavorable review. I purchased my Hybrid Maverick Truck in February. There were some issues that followed, which were taken care of by the dealership post purchase, so I did not post an unfavorable review, at that time. I recently found out that one of the key fobs they gave me was to another vehicle, not mine. I contacted the salesman Matthew and his only option was for me to return to the dealership with both key fobs and my truck, so that the key fob could be reprogrammed. I explained I live no where near this dealership and would be a 3 hour trip for me. I asked for the repair to be completed at a dealership near me and the answer is negative. I've contacted the service department via the website as well and no response. I was in sales for many years before I retired, and at my own expense did all I could to make my clients happy when "I" made a mistake. I've also recently discovered that the AM/FM antenna is missing. You think I should ask about that too? Caveat emptor! (Buyer beware)

Nice trucks

This was my 3rd experience at Jarrett Gordon Ford of winter haven Tim the financial manager walked me thru my buying process he is professional and helped me achieve my financial goals along with Lemetrius Thank you Jarrett Gordon Tim is the finance manager of the year and Lemetrius is the greatest sales consultant in the world

Service is performed at the Lincoln dealership next door while fire damage under repair at Ford. All work done as promised, no complaints there. Only surprise was I was told I required a new battery. The dealership had replaced that very battery less than six months before for over $300. They agreed it was covered under the replacement guarantee, no problem. The issue is why? To me it;s the voltage regulator program not allowing full recharge. I am investigating.

Mary and Tim made my entire experience seamless from start to finish. It was by far the best experience I’ve had purchasing a vehicle in over 30 years. Thanks for all your help!

Excellent service provided. Verified recalls and executed it concurrently with my service visit saving us an additional trip for service. They are also bilingual which is a plus up.

I truly love Ford Motor for their customer service and commitment to helping their customers; I highly recommend them.

Service was great and completed in a short time

Coolant Service on 03/25 Car running hot after service, no way to work. No one can help me until Monday. 03/30, unexcusable for a large dealership. Tire rotation & balancing perfect.

We are very satisfied with the Service at Jarrett-Gordon Ford. They have worked on our Motor Home, Lincoln Nautilus and Mustang GT. They are always professional and have excellent follow thru for parts and other needs for our vehicles. We walk away feeling well taken care of every time. From the Original parts for the maintenance they do to the cost we are happy. David Roberts