Customer Reviews

5.0 out of 5 — 39 reviews

5.0 / 5

Exceptional

39 verified reviews

From our customers

Recent Testimonials

★★★★★

OMG. I don't have words to explain the incredible job they do. Specifically John Santiago from Services. Thank you for the Excellent work you do everyday to make every client happy and satisfied, knowing that someone cares about us it feels like he someone we can trust to leave our vehicle and know it is in good hands

Margarita Maravilla Google
★★★★★

Dealing with Manuel and Mike at Jarrett-Gordon Lincoln was the easiest and most pleasant car buying experience we have ever had! We never felt pushed or rushed. They clearly listened to us and found just the right vehicle for us.

Danita Farnsworth Google
★★★★★

Great experience! Special thanks to my salesperson Chuck for being patient and making the process easy.

connie lin Google
★★★★★

Friendly and helpful staff. Great experience!

Jason Hammonds Google
★★★★★

​"I had an absolutely fantastic experience with the team at Lincoln! Not only did they provide great, top-notch service throughout the entire process, but their prices were also incredibly competitive and fair. What stood out to me the most was their strong support—they truly listen to what you need and stand behind their vehicles without any high-pressure sales tactics. If you're looking for an honest dealership that treats you right, I highly recommend this team!"

Bayron Carcamo Google
★★★★★

I am extremely satisfied, they went the second mile to work with me and my unusual circumstance. They were very courteous and genuinely caring. I would highly recommend this dealership, thanks so much Jarrett - Gordon Lincoln you have some great people who make you shine. A grateful customer, Gary .

Gary A Capron Google
★★★★★

I had a fantastic, low-pressure experience here. Chuck, Ryan and the staff was incredibly helpful and clearly focused on building a relationship rather than just making a quick sale. I couldn't be happier with my purchase, and I have a huge smile on my face every time I get into my new Aviator. It was pretty far out of my way and definitely not the closest dealership to me, but making the extra drive was 100% worth it

greg palmer Google
★★★★★

A first class organization. Very well run by exceptional professionals from initial contact through delivery

KURT Google
★★★★★

Very happy with Jarrett Gordon Lincoln and would recommend them to anyone in the market for a new or used car or truck.

Dan Van Cise Google
★★★★★

George was an excellent service advisor he went above and beyond to explain the claim process and make sure service was completed without any issues

LaQuanda Permenter Google
★★★★★

Bought two cars right before Covid, had one serviced during the fire (it wasn’t affected), heard about all the ways they were going to do the right thing for those affected by fire INCLUDING their techs, had Bianca and Manny help me through my most recent service turned trade in deal, got two newly used cars out of it, and so happy to continue my relationship with them. Thank you Bianca, Manny, and Joe for always keeping it classy and fair. Above and beyond. I’ll be back soon.

Kristin Hill Google
★★★★★

I bought many many many vehicles dealing with many many many dealers and let me tell you Jared Gordon Lincoln is the best everybody there was fantastic thank you again all

Laurent Roy Google
★★★★★

Excellent dealership and excellent staff

Angel Bowen Google
★★★★★

Went in to check on an issue and they fixed it within 10 minutes. Fast and easy.

Phoenix Imagination Google
★★★★★

I'm actually writing this from the year 2036. Ten years ago I walked into a dealership and met a salesman named Vadim. He got me such a good deal that I built a time machine specifically to come back and leave this review. The vehicle is long gone. The paperwork is long gone. But legends of Vadim remain. Also, please buy Bitcoin in 2026. 5 stars.

Vadim Google
★★★★★

If you are seriously in the market for a Lincoln, RUN - don’t walk - to Jarrett-Gordon Lincoln and ask for Chuck Watson!! TEN STAR service in the recent purchase of my 2026 Lincoln Nautilus.

KAREN ADAMS Google
★★★★★

Jarrett-Gordon Lincoln delivered an outstanding experience from start to finish. Their offer on the Lincoln Navigator L was the most competitive in the market right from the beginning, and they even provided additional discounts beyond what we expected. The entire process was transparent, straightforward, and hassle-free. It is rare to find a dealership that combines great pricing with such honest and clear communication. Highly recommend them to anyone looking for a smooth and trustworthy car-buying experience.

Renan Buitrago Google
★★★★★

Fast and easy purchase. No pressure. A great deal on the 2026 Nautilus. Highly recommend Jarret Gordon Lincoln.

Ritchie Carver Google
★★★★★

If you are seriously in the market for a Lincoln, RUN, don’t walk to Jarrett-Gordon Lincoln and ask for Chris Wilson!! TEN STAR service in the recent purchase of my 2026 Lincoln Nautilus.

KAREN ADAMS Google
★★★★★

The best car service I have ever received in my lifetime! When I buy my next Lincoln, this is the place!

Mary Lee Cipriano Google
★★★★★

I recently bought my Lincoln Aviator from the dealership, and the entire experience was outstanding from start to finish. Chuck in sales was incredibly helpful, knowledgeable, and never made the process feel stressful or pressured. He made sure everything was smooth, straightforward, and comfortable the whole way through. Jeff in finance was also excellent to work with. He helped me secure an amazing rate and explained everything clearly, making the financing process easy and stress-free. Overall, the team did a fantastic job, and I couldn’t be happier with both the service and my new Lincoln Aviator. I highly recommend this dealership if you’re looking for a professional, comfortable, and hassle-free car buying experience.

Nick Vaseloff Google
★★★★★

Very good that's my place of business

Teresa Story Google
★★★★★

My wife and I bought a new 2024 Lincoln Nautilus Reserve 3 at Jarrett Gordon's in Winter Haven in November of 2024 after a 6 month search for the perfect new car for us. We shopped 3 dealers here in central Florida and this is the one that we found to be the most honest and transparent. They beat the next closest deal by several thousands of dollars and our overall new car buying experience was awesome. We got more options than we asked for and at a much lower price than what we were going to buy elsewhere! Their OTD price was real. They even put on a receiver hitch for our ebike rack, which no other dealer was willing to do. Our salesman, Vadim, was a real pleasure to work with. He knew the car and was well acquainted with the myriad of advanced driving features, such as the self driving and self parking features. We are so excited to learn all about our new car, and we know Vadim will be there whenever we need advice or instruction. Follow up - 18 months later - This is a fantastic dealer! Great service after the sale! Excellent work. They have even given us concierge service where they pick up our car and leave a nice loaner when they're going to have our car for more than a day. I highly recommend this dealer! No hesitation. BTW - This car saved my life when I fell asleep on I-95 in December. It shook the steering wheel and the car and I woke me up. I am so glad I have bought car!!

Jack Casto (Jack) Google
★★★★★

We just purchased our first Lincoln Nautilus. We love it. Vadim Petrov was so helpful in our purchase. He helped us tremendously with our transition from a Bronco to this beautiful Nautilus. He answered all our questions and let us know we can always call him with any questions. Thank you Vadim.

Brian and Cindy Willis Google
★★★★★

Fantastic sales experience with CHUCK WATSON, Jarrett Gordon Lincoln dealership in Winter Haven. Now is the time to buy, employee discount plus rebate for a total savings. No hassle to close the sale, tremendous trade in value, worth the drive to Winter Haven to purchase. Chuck is knowledgeable about the car and was helpful in providing the setups for some of the features. Ask for Chuck, a hard and friendly worker.

Richard Morin Google
★★★★★

This is not the first time I have had to call the dealership. Without fail, they have been pleasant to work with, & most efficient, not wasting time. I have never had to wait long periods of time & the staff seems to know what they are doing.

Joy Google
★★★★★

We had an excellent experience buying a Lincoln Nautilus. The facility is nice with friendly and efficient staff. We really liked the salesperson, Chuck Watson. He spent a lot of time with us exploring the vehicle options, finding the exact model and colors we wanted, as well as going over the vehicle in detail at delivery. The finance person, Tim Vogel, was personable and competent. The overall experience buying our vehicle was effortless. We would buy another car from Jarrett Gordon Lincoln without hesitation.

Nancy Litch Google
★★★★★

The supervisor and Ottis and the Master Tech provided outstanding care from start to finish. My car was in the best hands.

Mohammad Shoushary Google
★★★★★

When choosing a Car Dealership, the Service Department is my #1 priority. Jarrett Lincoln ( Winter Haven, FL) checks every box on my list. Last Friday, the car was having issues with turning, excessive traction & hesitation. A call to Otis Davis at Lincoln started the process. Otis immediately brought the car up on the computer and the decision was made to have the car towed. Otis kept me informed throughout the week long process—the issue was found and corrected. It was a total team approach- thank you! Plus Otis took on a few other concerns with the car. Otis went above and beyond—Jarrett Lincoln & Otis Davis are #1 on my list.

Cheryl LaWell Google
★★★★★

Best buying experience I’ve ever had. Great dealership with people who really care about how to help you find what you’re looking for. Highly recommend Jarrett-Gordon Lincoln!

James Lasek Google
★★★★★

I have purchased almost all of my vehicles from Jarrett Gordon Ford and have always had them serviced through the dealership as well. Every experience has been professional, personable, and consistently top-notch. The staff truly cares about their customers, and the owners are awesome people. I always recommend them to my friends and family because I know they’ll be treated right.

S&S Roofing Google
★★★★★

Bought a used car from their used lot down the road On the corner of 92. had some I would believe major issues with the car I communicated with the staff at Ford they identified the problem and they’re on their way to fixing it when parks come in. I couldn’t ask for a better dealership team

brandon wheeler Google
★★★★★

They help me with my older car. Took me home amd delivered mine

steven maharan Google
★★★★★

Alicia always goes out of her way to make sure we are always taken care of. I’ve seen her not only take care of us but watches her take care of every person she comes in contact with. Thank you Alicia for your help.

Christopher Google
★★★★★

I bought two Lincolns at Jared Gordon Lincoln. Their service after the sale is outstanding.. purchasing a car from this dealership was so much better than other ones that I have dealt with in the past.

Don Munro Google
★★★★★

Last Friday, after weeks of searching for a 2026 Lincoln Corsair, ( white with a light brown interior and the ‘360’ backup camera function ) in the Bradenton- Sarasota area we made our way to Winter Haven because we could not find what we wanted here at home ! On Thursday my husband located the exact car we hoped for at the Jarrett-Gordon Lincoln dealership in Winter Haven. We made contact we a very nice young man, Ryan Johnston, who from the first conversation went out of his way to get us that very special Corsair. We drove over Friday morning to see the car and brought the Corsair home later that afternoon. Ryan did his best to make sure we were getting exactly the right car for us and went out of his way to acquaint us with the many features the Corsair offers. Our experience was exceptional and we are very happy we found the Lincoln we had been searching for. Can’t say enough about Ryan, he has been in touch over the weekend and has helped us set up the new car with all the tech and innovations it features. It was one of the best ‘ new car experiences’ we have ever had ! Thanks Ryan and Jarrett-Gordon Lincoln/Ford ! Andy and Linda Barra

Linda Barra Google
★★★★★

It was a very nice experience dealing with Jarrett-Gordon Lincoln. Victor was amazing, he offered a rapid response to any question I had. A truly wonderful experience with everyone involved in my purchase. A very nice dealership with exceptional people.

Mike Prince Google
★★★★★

I’ve always had a good experience with this place.

Ryan Johnston Google
★★★★★

A great experience in car buying and service

Robert O'Neil Google