Dealership Reviews

Lian was amazing he helped make everything a smooth process for my girlfriend if you are coming by ask for him.

The staff is very friendly and easy to work with. Lian was excellent at helping me with my purchase.

I was working Lian he was amazing helped me do everything over the phone when I came in every thing was a smooth process when I came in would 100% recommend asking for him

Steven Kirby was great to work with, nobody from sales to financing were pushy. The process was quick. The price on my CPO 2024 Mustang GT was even a bit below market rate. 5 stars.

Always great I drove well over two hours to visit them my third truck in 3 years thanks guys see you in 40-50k miles

They did an awesome job and very friendly and helpful.

Best ford Dealership ever

Beware: Bait and Switch deals. They advertise far lower than the actual price. I drove 45mins to this dealership, because a co-worker recently picked up a 2024 Ford Lightning Platinum lease deal and the terms were very attractive, making me think about getting one. The dealership he got his deal doesn't have the color/options i wanted in a vehicle on the lot, so i searched for dealerships with one in stock, so i could see it in person took the 45 minute drive after confirming it was on the lot over the phone. The sales person Hunter was awesome, great guy to work with on showing the vehicles, but the numbers advertised don't match what they are really selling them for. The lease numbers were directly from Ford website for this dealer's vehicle, so i expected them to lineup and possibly be negotiable some since my co-workers deal was a better deal. Asked for the exact numbers listed on the Ford website for this dealer and the sales manager came back with numbers over twice what advertised and said that is the lowest he can go. Straight up bait and switch advertisement. Website says $483.42/month 36/10.5k $8219 down. Dealer came back $972 with 10k down for the same 36/10.5. Was a waste of time. Edit: 5/14: After a dozen attempts to reach me since my visit to the dealership, i took the time to respond to one of the Sales Managers emails, but this turned into a waste of time also. I asked clearly could you explain why the advertised price for the truck is not reflective of the numbers i was given. They just sent me a link to generalized ford lease stuff and told me it includes a discount that this vehicle doesn't qualify for and that is why the numbers are wrong for a lease. So apparently they need to work on advertising factual information instead of misleading people with bait and switch.

I did an internet search and look for a car and found these guys. I found my vehicle somewhere else but now 3 weeks later I am still getting text messages phone calls and emails from these guys and when I told him to stop they asked like something's wrong with me wondering why I'm upset well I'm upset because I don't like anybody blowing my phone up especially people that I've told that I don't want to talk to and I don't want to do business with. Somehow they think that aggravating you to death is going to make you want to buy a vehicle from them but they have a completely backwards and that's why their entire lot is full of 24 and 25 that they can't sell and that's why they're being so damn desperate is because for the last 2 years at least they've been making extraordinary incomes as they bump the prices up and up and up and give you less and less and less but these morons won't even take no for an answer and they invade your privacy and then want to make it sound like something's wrong with you because you don't want to talk to them so I say close the doors and let you sit on every vehicle you have forever until you go bankrupt because you're nothing but an aggravating part of a society and another place that nobody trusts

Excellent, quick yet thorough car buying service. This is my 3rd purchase here! Love it!

Good and friendly customer service!

The initial experience at Jarrett Scott Ford Plant City was fantastic. We made an appointment to test drive a used Tesla Model 3. Staff was friendly, our rep Branden was kind and did a great job. We test drove the vehicle and negotiated a price that was very close to what we wanted to pay. My wife and I had two other vehicles to look at and advised we would let them know. That evening we left a message and sent an email advising our interest in the vehicle, and made a few requests. This was after hours and they are closed on Sunday. Monday morning a manager named Al communicated with my wife and they came to terms on the vehicle. We were advised that there were other potential buyers for the vehicle and asked if we could put down a deposit. We advised we would be happy to do so. Al then asked my wife to email him her credit card info. This can not be standard operating procedure. A company the size of Jarrett Scott must have a more secure electronic data procedure than "email me your credit card info" We advised that this was not secure and we would provide the info if he wished to enter it into a secure system an make a charge. Al stated he was unable to do that at that moment but would mark the vehicle as sold and that he had received a deposit. My wife and I took off work early and began the hour long drive to pick up the car. 1/2 way through our trip Al called and advised the vehicle had been sold to someone else. The most upsetting part was his attitude and complete lack of ownership of this issue. He was short, unapologetic and stated he had no controle over other sales staff. They did not negotiate with us in good faith and sold a vehicle that had already been committed to us. Al did advise he wold be willing to show us some other vehicles, he did not apologize for the situation or offer to meet the price we had agreed to on a similar vehicle. We would have considered looking at something else had we been treated better after a vehicle we had made an agreement on wad sold out from under us.

Never again.

Do yourself a favor spend your money somewhere else its not worth your time and headache. They will lie and sell you a defective vehicle. I have the truck for 45 days of that 15 spent waiting to fix a leaky ac well that they fixed Also rear diff pinion seal is leaking "they fixed it" by cleaning it that is first time i ever heard how you fix a leaky seal. Guess what its leaking again, and ready to go back to a shop. Im not going back to this place again I wish there was a 0 star

I have purchased many vehicles during my lifetime. Some were new and some were used. My experience, especially with Steve Kirby 😎 at Jarrett Scot Ford in Plant City was the best ever.

From the moment I walked in the door just wanting questions answered to the time I left with a new purchase of a vehicle, much to my benefit, my son and I were treated with respect, treated as family, treated as friends! Derek, my sales guy, and Jeff, the sales manager, along with the finance manager, made the whole experience painless! I would most highly recommend this dealership for anyone looking for a quality new Ford motor vehicle vehicle! It will be the only place I go from now on! Thank you, team Jarrett Scott Ford of Plant City!

I was given a suggested time to come in but arrived half an hour earlier as I was already on the road and wasn’t planning on going anywhere else. I was greeted immediately upon entering the Service Department and shortly after registering my visit my car was taken into a service bay. Service was great and I was on my way home within a reasonable amount of time. I will be back to purchase new tires.

Really disappointed and will not buy another vehicle from Jarret's. I bought a 2016 mustang gt and a 2022 f150 xl stx package treated me trash and don't honor a paper contract. Wait by the holidays it will be revealed. They allow there mechanic/drivers to synced a employee phone/device into my/customers vehicle. That's a breach of privacy the body manager poorly didn't believe me sent pictures he went to confront the guy. He then answered yes I hooked up not even caring that he now has access into my phones stored into ford sync. This will be a huge corrupt exposure. 20k repair they forgot my antenna and just used a black marker to fix the seat they damaged. Poor poor sales and service. This dealer is full of under going self going pricks and ford become a true piece of crap company. There doors will be permanently closed at the end of 2025. Cypress lanes sold the alley and moved scared away for hiring me and then calling me saying I had a check go to work drive 45 minutes and maryfran just said we don't need you any more cypress then sold to change to incredible bowl. I want ownership from this new owner Alex Smith the head mechanic is a undergoing fatass. He will be fired for smoking weed and doing whatever but I get fired and I have a clean record florida bar needs to come to my house and just pay me out from not making this government go down completely.I had a 1.2 million dollar hospital bill from Lakeland regional this country needs to help me or I'm running the country with no one's say. I will pray God to end it all. I want to run this country for the 1 power 1 ruler of thr world puttin is a a fearful man but he's just like me 5'9 but I'm a true man of strength and will of God and the almighty.Suncoast repo the truck lied to just quickly sell it lied and said never was in a accident clearly its been hit in the front end again from the repo agent took it at 5 45 am march 2024 when it was paid off on 10/24/2023 its in the system then bank messes the 20k work up and messes front bumper up and more goes wrong when it's goes it was repaired right tow it and broke stuff taking it back to the repo placr in aubrundale and thry drove it around in orlando and then sold in tampa makes no sense this is a heist theft ring and i need paid out. This is corruption. Hit a light pole at 47 mph insurance claim but not one airbag deployed. Insurance had me drive it to a repair shop after truck was home to decide. Liberty mutual had me drive to there repair shop and they wanted tot total it out joe Hudson repait This needs fixed bank wants to sue for 20k when they took it and wouldn't agree to even adjust thr loan if it was there just says i owe and I'm I'm going to Chevrolet or dodge at least the dealer would sit down and help trace these scam rings and bullshit. If this goes world wife ford looses a big foot in safety on the road. Ford has lost out with good service and quality of work not just rushing and saying 16 days when truck took until September 20ths nearly 3 months.