Dealership Reviews

for Jarrett Automotive Group in Plant City, FL

5.0 / 5

Exceptional

436 verified reviews

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Recent Testimonials

Showing 127–144 of 436

★★★★★

Barry was great! Quick and easy service, very friendly guy!

Zachary Google
★☆☆☆☆

I went in with my Kelley Blue Book cash offer and they came back with an amount $1300 less than what the offer was, but I thought it was fair so I accepted the offer, now I do have a small loan on the vehicle (less than $9,000), which Kiersten told me would be no problem and she proceeded to call and get the exact payoff and address. Then the lady I am guessing from finance came in and told me that she could not write me a check until the loan company posted the payment and released the title, which could take 8-10 WEEKS and I was like, absolutely not, I have never heard of such a thing!! They will have my car sold within a week so whatever, I said I would take my business someplace else, which is exactly what I did, I drove right down the street to Gene Gorman Motors and they not only gave me FULL Kelly Blue Book Value, but they told me that it only takes 6-10 days for the title to clear and get your money, not 8-10 WEEKS!! Kiersten was my salseperson and she was ok and I thought she went with the finance lady to try to help me but when I was leaving she was actually out with another customer, that is really BAD customer service. I then got a text from Kiersten the next day asking me if I was able to sell my car and I told her not only did I sell it for total KBB Value I don't have to wait to get my money and guess what....silence! I will never go back there for anything ever again, they are rude and not professional at all.

Danielle Moody Google
★★★★★

Everyone was very helpful wenever you have a problem not like Sarasota ford

Mike DioGuardi Google
★★★★★

Jarrett Ford you always take such good care of me and my truck! Thanks AGAIN for your help!

Tena Taylor Google
★★★★★

Barry was great to work with. Amazing experience!

Maegen Baird Google
★★★★★

your servce was excellent ( they jump started my car & replaced my battery at a prorated cost ) i was thinking that they would replace the battery at no cost because it was still under three year warranty. it's better than most places.( i bought 2 cars from you ( 2003 t- bird & 2005 500 sel ) that i'm still driving at 84 years of age. thank you very much !! bruce c. colson

ida colson Google
★★★★★

Tech located my corroded wiring harness and made repair. Thank you

Bob Ruybal Google
★★★☆☆

We bought a used truck and it had it's issues but overall it was a good experience with the staff

Timothy Awad Google
★★★★★

Quick Lane is the best !

john tiseo Google
★★★★★

Great people great dealership,. Worked with Paul Cedric Jordan and Chris. The most stress free car purchase I have had and would recommend them 100%. Thank you!!

Chris Stansbury Google
★☆☆☆☆

Recently inquired about purchasing a 22 f250. My current truck is at a dealer being serviced and i couldn’t bring it in for a trade evaluation till i received it back, i expressed i wanted the F250 in the lot and i will leave a deposit. I was informed to perform a soft pull credit for this vehicle and they would hold it as they cannot take cash deposits but this will soft credit pull will do exactly the same. Two days later I’m contacted by another sales representative from their dealer stating that truck is spoken for and “can i help you locate another”, i replied back that i was already in plans to purchase that vehicle, is the rep i spoke with available. The sales person i put a “soft pull credit deposit” with wasn’t in that day and he’ll return tomorrow. Made the phone call the following day to see what was going on, as i hoped the sales person contacting me in regards to it being spoken for now was in fact for me. Boy was i wrong. I guess a deposit/persons word is worth nothing nowadays. They’ve lost my business as they pulled a truck out from under me.

Tyler Heinz Google
★★★★★

Excellent experience top notch people especially Doug Anderson I will tell all my friends to go there if they're looking for one Doug Anderson was a very great guy very helpful I gave it a 10

Fred Burnham Google
★☆☆☆☆

The sales process was seamless & easy. However after you take delivery of your new vehicle just hope you don't have to deal with their incompetent service department.

Randy G Google
★★★★★

New to Florida. Had my F 150 serviced and a recall solved. These guys at this dealership are good. Well trained and good customer service and they communicate well. No upsell bull. Very good. I’m making them my go to place.

Brian Skelton Google
★★★★★

Dirk is a great service adviser and our vehicle is done right the first time every time. Everything was also well communicated.

Sal Google
★★★★★

My wife and I purchased a 2024 Ford Bronco from Alan S. He made the purchase very easy, we would recommend him. Everyone there was very nice including the finance person.

tom maceikis Google
★★★★★

Prompt service on my Class A motorhome! Beautiful new facility and all the people that work there were helpful and friendly. Now I know where to buy my new F150!

Jack Johnson Google
★★★★★

Salesman Dennis was very professional and patient. He listened well and was able to work with us to get a good deal all around. Business manager Rick was equally helpful and efficient. Really couldn’t have been a better car buying experience. Thank you

Ed Mandel Google