Dealership Reviews

Great Service overall. I highly recommend it.

I had excellent care and everybody was very professional.

Took good care of me and my truck!!

Only place to get your Ford or Lincoln worked on.

The whole process was smooth and seamless with no pressure, games, time wasting or ridiculous fees. My sales rep, Victoria Wills, was fantastic! She is a great communicator and handled everything very professionally with charm and kindness. The Finance Manager, Tim Vogel, was super helpful when he discovered a license plate registration error with another vehicle I own, which I was able to get resolved with his recommendation. He was also very professional and efficient and courteous. They made this the best car buying experience I have ever had. I will return and will tell others about how great it is to purchase a vehicle at Jarrett-Gordon Ford Winter Haven.

Easily the best car buying experience I have ever had. Melodious music, very chill atmosphere. Victoria Wills offered a seamless and relaxed car buying experience. Victoria was not pushy, she did not try to sell me anything I didnt want and my favorite part about her is that she was willing to learn as we went along. Very graceful and open minded and it felt like I was car shopping with a friend. The entire experience was stress free and filled with laughs. People associate car buying as an all day adventure filled with negotiations and that was not the case. Everyone was so comfortable that we didnt want to leave! Even working with the Sales Manager Mike D and Tim V the Finance Guy they stayed late to seal the deal and I left with exactly what I wanted and happy. I would certainly recommend anybody thats in the market for a vehicle no matter the brand to meet with this team at this dealership. Just go you will not be disappointed.

Very satisfied 😌

The technician that came to my house to service my vehicle is a true professional. He serviced the fluids in my vehicle, rotated tires and did a software update on my vehicle. It was perfect.

My experience with Jarrett-Gordon Ford was spectacular, mainly due to the hard work of my salesman Victor Ballesteros to make this a quick, seamless, and remarkably easy purchasing process. The dealer was even working to deliver my vehicle, but to make my pre-approval lender happy I came in, which was great cause I got to see the hard work of the detail Victor setup before I signed for my brand new F150. I really can’t say enough how painless this experience was, no gotchas in the finance office, no gotchas at the sales table, what Jarrett-Gordon presented to me initially was what I saw out the door. Thank you very much Victor and the team at Jarrett-Gordon, and I will be recommending this dealer to anyone seeking a fair and great Ford dealer in the future!

Beautiful and immaculate facility. The vehicle I purchased was exactly as promised, quick transaction, professional and pleasant staff. My sales man Victor B was one of the best and Luis in finance was equally wonderful. Worth the 90 minute drive! P. S. Great price on my Gold Certified Explorer!!

Not going anywhere!

I waited well past 1 1/2 hours before my vehicle was taken back for an oil change. The quick lane should definitely be faster than this.

Great sales team. Easy to work with. Handled the transfer with ease.

Just had my 2022 F150 serviced for some recalls along with replacing my battery. The service was about the best I’ve had a a dealership. Have bought and serviced two truck from a Ford dealer in Tampa and there’s is no comparison with the exceptional service Jarret Gordon provided. They picked up my truck from my job twice and as promised which was a very nice surprise. This is my new place for service and for when it’s time for a new truck again. Shout out to Christina and a Hailey!

Great service department.

Truthfully had a great experience with our salesperson Ryan and the rest of the team that helped us with the purchase of my 2024 Maverick. I haven’t had a great experience with most dealerships, but we went in Saturday July 27th and Ryan and the team were so kind and welcoming. Even joked with my husband about video games and computers. I truly enjoyed this experience and it didn’t help that the whole experience took 3 hours. Thank yall for our purchase!

Excellent care and service

Outstanding service